Skip to main content

Worry-Free Sending

A fully managed service: upload the list, write the message and pay, and the Mersal team runs the campaign on our own infrastructure — no gateway to connect and no plan to subscribe to.

3 min read

Most people who want to send a campaign do not want to become a systems administrator. Worry-Free Sending exists for exactly them: no gateway to connect, no number to protect, no plan to subscribe to. You upload your list, write your message and pay a known final price, and the Mersal team executes it on our numbers and our infrastructure.

When to choose it

One urgent campaign

You have a list and a campaign today, and no time to set up gateways and warm numbers.

You would rather not risk your number

Sending happens on Mersal's infrastructure, so your own number is not part of the equation at all.

No plan commitment

You pay for this campaign only, at a price calculated and shown to you before payment.

A non-technical team

The whole screen is: list, message, pay. No settings and no jargon.

How an order moves

Create the order

Pick the channel (WhatsApp, SMS or Telegram), upload the recipient list, and write the message body.

Get the quote

Mersal calculates a final price from the channel and the recipient count and shows it to you before any commitment.

Pay

After payment the order enters the review queue. The review window is stated on the service page.

We review and run it

Our team reviews the message and the list, then runs the campaign on our own infrastructure at a controlled pace.

Follow the timeline

The order page shows every step — quote, payment, execution start, delivery — alongside the results report.

Supported channels

  • WhatsApp — including orders executed through the WhatsApp Cloud API. Those go out as a Meta-approved template, with the template's variables mapped to your list data.
  • SMS — through Mersal's own sending pool.
  • Telegram — the same mechanism at a lower message cost.

Changing channel after payment

If a different channel turns out to suit the order better, a paid order can be moved to another channel before sending starts. The price difference is settled, and the list is re-read against the new channel's rules.

What can be sent

The managed engine sends text messages. Media and attachments are not part of this service — if you need images, buttons or a product catalogue, the right path is connecting your own gateway and using unified campaigns.

One message per order

Each order carries a single message body, sent to the whole list. If you want two different wordings for two audiences, that is two orders and not one.

Follow-up and retries

Undelivered messages are not abandoned: the system retries them under a managed resend mechanism, and the final outcome shows in the order's report. The order timeline records only meaningful events — it does not fill up with the same status repeated.

Limits and terms

The per-order size limit, the review window and the service terms are all shown on the service page because they are adjustable from the admin panel. If your order is larger than the published limit, talk to us.

See also

Was this page helpful?
Worry-Free Sending · Mersal Docs